“My experience with Prime ECS is beyond my highest expectations. They provided me with an experience that combines excellent technology with incredible dedication to customer satisfaction. Their entire team is conscientious, dedicated and capable. I cannot imagine a better group to work with, and I highly recommend them.”
The Sharper Image | San Francisco CA
"While Technology has become an essential part of designing a fine residence, my clients prefer to not have to think about technology. For them, it’s more about controlling their environment with ease at the touch of a button or a voice command.
The expectation is to be able to simply adjust the temperature, the music you hear, the light levels you see, and the security you feel utilizing an intuitive system.
Prime ECS provides a level of engineering and client service that make these systems feel natural to use. Additionally, They are sensitive to how technology impacts the aesthetics of a home. Every detail is thought through.
Derrick Thames and Prime ECS are more than “AV consultants”, they customize and create graceful living experiences.”
Magni Kalman Design | Los Angeles CA
"Southern California is where many tech and design influences begin, marrying the two often can be challenging. Our clients, designers and architects projects require such high standards. Derrick and his team, at Prime ECS, have a proven track record of consistently meeting and delivering these high demands. We continue to build upon this steadfast relationship and know that our clients are well taken care of by the Prime ECS team”
Dugally Oberfeld General Contractors | Los Angeles CA
"Derrick and the Prime ECS team are the real thing. They have knowledge, experience and integrity. I have worked with four other smart-home, low-voltage, audio-video systems companies over the last 20 years. It is a field that is big on promise and potential, but the implementation often falls short. Not so in my experience with Prime ECS. Their design and implementation exceeded my expectations. Their systems are high quality, perform brilliantly and have user interfaces that are simple and intuitive. And their ongoing support is always helpful, friendly and available after hours and on weekends. In all, I am delighted, amazed and grateful. Thank you Derrick and team!”
Founder & Managing Partner
Labrador Ventures | Atherton CA
“We have worked with Derrick Thames and his team at Prime ECS for over 20 years and have had only great experiences. Prime ECS always receives our highest recommendation for customer service, innovation, current understanding of new technology, and creative problem solving. We have total confidence knowing that the technological needs and dreams of our clients will be fulfilled at the highest possible standard when choosing to go with Prime ECS.”
Christian R. Light
C.J. Light Associates | Newport Beach CA
“...Prime’s dedication to the projects has been unfailing. The integrated engineering solutions provided have performed as expected from the initial startup and have met the owner’s expectations for “one button” operation.
The programming, manuals and instructions that have been provided are concise and have made the systems easy to operate…programming adjustments to each client’s individual requirements have been quickly and accurately executed. Thank you for installations that have been well done and complete and for your continued service to my existing and future clients.”
"...The (family) residence exhibits the most complete integrated system of audio visual, house control, computer, lighting, HVAC, cameras, security and home theater equipment in any of the highly custom homes we have built to date. Thank you for your conscientious attitude during a very hectic period of time. We strive for excellent customer service and we enjoy working with other professionals who share the same philosophy.”
Crawford Custom Homes | Costa Mesa CA